Gaya APA
BUTTLE, FRANCIS, SETIYONO WAHYUDI, YUYUT SETYORINI, INDRO BASUKI, ARIEF SUBIYANTO. (2004).
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TOOLS = MANAJEMEN HUBUNGAN PELANGGAN .
MALANG:
BAYUMEDIA PUBLISHING.
Gaya Chicago
BUTTLE, FRANCIS, SETIYONO WAHYUDI, YUYUT SETYORINI, INDRO BASUKI, ARIEF SUBIYANTO.
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TOOLS = MANAJEMEN HUBUNGAN PELANGGAN.
MALANG:
BAYUMEDIA PUBLISHING,
2004.
Text.
Gaya MLA
BUTTLE, FRANCIS, SETIYONO WAHYUDI, YUYUT SETYORINI, INDRO BASUKI, ARIEF SUBIYANTO.
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TOOLS = MANAJEMEN HUBUNGAN PELANGGAN.
MALANG:
BAYUMEDIA PUBLISHING,
2004.
Text.
Gaya Turabian
BUTTLE, FRANCIS, SETIYONO WAHYUDI, YUYUT SETYORINI, INDRO BASUKI, ARIEF SUBIYANTO.
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TOOLS = MANAJEMEN HUBUNGAN PELANGGAN.
MALANG:
BAYUMEDIA PUBLISHING,
2004.
Print.