Gaya APA

BESTERFIELD, Dale H.. (2003). TOTAL QUALITY MANAGEMENT THIRD EDITION ( INTERNATIONAL EDITION ). (3). NEW JERSY: PEARSON PRINTICE-HALL.

Gaya Chicago

BESTERFIELD, Dale H.. TOTAL QUALITY MANAGEMENT THIRD EDITION ( INTERNATIONAL EDITION ).. 3 NEW JERSY: PEARSON PRINTICE-HALL, 2003. Text.

Gaya MLA

BESTERFIELD, Dale H.. TOTAL QUALITY MANAGEMENT THIRD EDITION ( INTERNATIONAL EDITION ).. 3 NEW JERSY: PEARSON PRINTICE-HALL, 2003. Text.

Gaya Turabian

BESTERFIELD, Dale H.. TOTAL QUALITY MANAGEMENT THIRD EDITION ( INTERNATIONAL EDITION ).. 3 NEW JERSY: PEARSON PRINTICE-HALL, 2003. Print.