Gaya APA
DYCHE, JILL. (2002).
THE CRM HANDBOOK: A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT .
USA:
ADDISON WESLEY.
Gaya Chicago
DYCHE, JILL.
THE CRM HANDBOOK: A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT.
USA:
ADDISON WESLEY,
2002.
Text.
Gaya MLA
DYCHE, JILL.
THE CRM HANDBOOK: A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT.
USA:
ADDISON WESLEY,
2002.
Text.
Gaya Turabian
DYCHE, JILL.
THE CRM HANDBOOK: A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT.
USA:
ADDISON WESLEY,
2002.
Print.