Gaya APA

BURLTON, ROGER T.. (2001). BUSINESS PROCESS MANAGEMENT: PROFITING FROM PROCESS (1). USA: SAMS PUBLISHING.

Gaya Chicago

BURLTON, ROGER T.. BUSINESS PROCESS MANAGEMENT: PROFITING FROM PROCESS. 1 USA: SAMS PUBLISHING, 2001. Text.

Gaya MLA

BURLTON, ROGER T.. BUSINESS PROCESS MANAGEMENT: PROFITING FROM PROCESS. 1 USA: SAMS PUBLISHING, 2001. Text.

Gaya Turabian

BURLTON, ROGER T.. BUSINESS PROCESS MANAGEMENT: PROFITING FROM PROCESS. 1 USA: SAMS PUBLISHING, 2001. Print.