Gaya APA

BUTTLE, FRANCIS, MAKLAN, STAN. (2015). CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES (3). NEW YORK: Routledge.

Gaya Chicago

BUTTLE, FRANCIS, MAKLAN, STAN. CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES. 3 NEW YORK: Routledge, 2015. Text.

Gaya MLA

BUTTLE, FRANCIS, MAKLAN, STAN. CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES. 3 NEW YORK: Routledge, 2015. Text.

Gaya Turabian

BUTTLE, FRANCIS, MAKLAN, STAN. CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES. 3 NEW YORK: Routledge, 2015. Print.